In a surprising move, PureVoltage has announced the acquisition of Dot-Tech, the company behind LevelOneServers. This development promises exciting changes for existing customers, particularly in terms of server location expansion and enhanced support services.
The acquisition means that LevelOneServers clients will now enjoy access to PureVoltage’s extended network, which includes server locations like New York’s SuperPOP, Seattle, Los Angeles, and soon Budapest, Hungary. This expansion is set to broaden global coverage and improve performance, offering increased redundancy and reliability for users.
Existing customers will benefit from PureVoltage’s lauded 24/7 support team. The integration of teams across the U.S. and Europe aims to enhance response times and customer service quality, continuing the company’s commitment to customer satisfaction—a principle that has guided their operations for nearly two decades.
An interesting aspect of the acquisition is the transfer of Dot-Tech’s skilled personnel to PureVoltage. This move ensures continuity in service as familiar faces remain part of the transition. Clients are reassured that there will be no disruption in their service, with the promise of the same personal attention they have grown accustomed to.
Pricing remains unchanged, according to the official statement, ensuring that current clients won’t experience any immediate cost increases.
Ian, the former owner of Dot-Tech, expressed his satisfaction with the takeover, stating, “It’s been a good long 10 years as the owner of Dot-Tech LLC. I know Jake, and the Purevoltage team will help to continue to give LevelOneServers the support, and tools needed to make LevelOneServers even better. PS: I am still here at LevelOneServers actively working, jump in our Discord and say hi!”
This acquisition marks a significant step for PureVoltage, enhancing their global presence and service capabilities. Customers can expect a seamless transition with continued reliability and support, paving the way for a promising future for LevelOneServers and its clients.